Privacy policy

At My Candies, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

📋 Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal information such as your name, email address, phone number, shipping and billing address.

  • Order information including products purchased and payment method (processed securely via Shopify's payment gateway or third-party providers like Stripe).

  • Device information including IP address, browser type, time zone, and cookie data.

🛍️ How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments

  • Communicate with you regarding your order

  • Customize and improve our website and offerings

  • Comply with legal obligations and prevent fraud

  • Send marketing emails (only if you've opted in)

💳 Payment & Data Security

All payments are processed securely through Shopify’s trusted and encrypted payment systems or verified third-party payment gateways. We do not store your full credit card information.

📦 Data Retention

We retain your order information for our records unless you request us to delete this information.

📨 Marketing & Emails

With your permission, we may send you emails about new products, promotions, and updates. You can unsubscribe at any time using the link at the bottom of our emails.

🔄 Sharing Your Information

We do not sell or rent your personal information. We only share your data with:

  • Shopify (our e-commerce platform)

  • Third-party payment providers

  • Delivery/courier services (for order fulfillment)

  • Legal authorities, if required by law

🧁 Children's Privacy

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect data from children.

🌍 Your Rights

If you're located in certain territories (e.g. EU, UK), you may have the right to access, correct, or delete your personal data. Contact us at admin@mycandies.info for data requests.

🔧 Changes to This Policy

We may update this policy from time to time for operational, legal, or regulatory reasons. The latest version will always be posted here.

📬 Contact Us

If you have any questions or concerns about your personal data or this privacy policy, please contact us at:

📧 admin@mycandies.info